​ Availability - Our services are available from Monday to Friday.

Turn around time - During business hours, a response to a customer query may take anywhere from two hours to forty-eight hours.

Communication: The customer must get in touch with us promptly via email or a Google Meet or Zoom call. Email Summaries will have to be exchanged to validate the discussions carried out on a call.

Scheduling - At least 24 hours in advance of the consultation, the client must schedule an appointment with the consultant.

Each session or call has a minimum service duration of 30 minutes. Each email or Meet/Zoom conversation counts as a single interaction at the very least.

After a Success pack's validity expires, unused hours cannot be carried over to a new pack.

Under no circumstances will there be any refunds for any purchases made.

If the client violates any of the terms & conditions of the contract, Netframe retains the right to terminate the service agreement..

​Odoo comes in two editions the community edition which is free of charge but limited to functionalities the other is the enterprise edition which has a license fee whereas, compared to the former it is equipped with advanced features to run your company

The enterprise pricing is based on the number of users allocated to the platform, which at instance of company operations there is a need for multiple users. In addition, the platform does not charge the companies for the portal user. However, these users are limited to their functionalities in the platform and are accessible to specific data. Additionally, the pricing varies based on the country of the business operations.

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​In the First pricing type, One App, any one application in the Odoo ERP is completely free of cost with unlimited users. This option is very useful for exploring Odoo and later you can buy more apps

This is undoubtedly amazing, and the free plan approves multiple companies. You can choose any app from the Odoo Applications in this plan. You can even have the Odoo Studio module for a free app. Another additional benefit of the One App plan is that you can also acquire the associated apps that you picked. That means if you are selected an application that relies on other applications, you will receive the related module. When considering examples, the eCommerce module depends on the Website and Invoicing modules, and the Timesheet module is closely associated with the Project module. As a result, you will get access to the required apps with free of cost.

It is a great experience to buy any application at free of cost for unlimited users. In addition, you will be able to upgrade the One App Free plan to the Standard or Custom plan. To do this, you only need to install the more applications that you require. If you install the Odoo Studio module or include companies in your database, you will automatically switch to the Custom plan.

​The second pricing plan is the Odoo Standard Price. This is an Odoo Online platform and the cloud platform. Here you have the provision to use all modules with user price.

With Standard, you can use all the applications with a fixed price based on the number of users. This new pricing will make your organization more powerful and cost-efficient. Here you can practice every application for a single fee.

​The third one is Custom pricing, which is mainly recommended for deploying Odoo on the https://odoo.sh/ or On-premise. It is higher than Standard, and this pricing is very comfortable for companies operating on a multi-company basis, for making possible more customization or requiring more third-party applications.

Here you have differential pricing based on the users. There is a notable price difference in the new pricing feature of Odoo. The main difference between the Standard plan and the Custom plan is that the Custom plan is meant for the type of companies that are really want to manage multiple companies on a single database. And also necessitate more customization through Odoo Studio, and other custom developments using https://odoo.sh / On-premise, or through the External API.

The main attraction of the Odoo Standard and Custom plan is that the Odoo platform makes it possible to use all apps - 70+ apps and modules for a single price..

The Odoo implementation services are provided by Odoo partners which are recognized by Odoo and maintain standardization in the operations. Odoo is a vast software operating with 40000+ modules which include the main and supporting ones that should be configured precisely to operate based on the company operations.

While undergoing Odoo implementation the master data of the company operations such as chart of accounts, product, customer and vendor description, and many more preceding operational data can be imported to Odoo Knowing how to use the platform after successful implementation will also be trickier. In addition, the user may run into errors without proper knowledge of the usability. The Odoo implementation cost includes the installation charges, implementation of the platform into your company, and the training provided on the operations.

​The Customization is the best feature of Odoo which allows any company operations to be integrated with the platform.

The customization pricing is based on the modifications required on the default operations of Odoo and additional add-ons and applications required to support the company operations. The customization pricing solely revolved around the additional requirements of the company. The Odoo customization can be done by the Odoo-certified partners available. These partners are resourceful, and well equipped to deal with any customization requirements.